Privacy Policy

1. Introduction 

At Soul Hackers Labs, we deeply value your privacy and are committed to protecting your personal information. This Data Privacy Statement aims to provide you with a clear understanding of the personal data we collect when you use our services and how we use this information. Our primary goal is to ensure that your experience with our Wellbeing app remains secure, transparent, and respects your privacy. By outlining our data collection and usage practices, we strive to maintain your trust and confidence in our commitment to safeguarding your personal data. 

2. Types of Data Collected and Purpose of Collection 

To provide you with the full functionality of the Wellbeing app and to enhance your user experience, we collect certain health and personal identifiers data. It’s important to note that we only use this information to deliver the features and services of our app, and we do not use it for any other purposes. 

Health Data: 

• Activity data 
• Sleep data 
• Heart rate data 
• Exercise data 
• Nutrition data 
• Stress data 
• Body composition data 

Personal Identifiers Data: 

• Name 
• Email address 
• Date of birth 
• Gender 
• Location data (GPS) 

By collecting this health and personal identifiers data, we can offer personalized insights, track your progress, set goals, and provide recommendations to help you improve your overall wellbeing. We want to assure you that we handle your personal data with the utmost care, and we are dedicated to keeping your information secure and respecting your privacy. 

3. Data Sharing and Third-Party Services 

We value your privacy, and we will not share your personal data with third parties without your consent. However, to provide you with the best possible experience using the Wellbeing app, we may share your data with certain third-party service providers under specific conditions: 

• Service Providers: We may share your data with third-party service providers who assist us in operating the app, providing the services, or conducting our business. These service providers may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose. 
• Legal Compliance: We may disclose your personal data if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency). This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 
• Business Transfers: In the event that we sell or transfer all or a portion of our business or assets, we may disclose your personal data to the acquiring party, subject to the terms of this privacy policy. 
• With Your Consent: We may share your personal data with third parties for other purposes with your explicit consent. 

It’s important to note that we only share your data with third parties who adhere to strict data protection and confidentiality policies. We take all necessary steps to ensure that your data is handled securely and in accordance with this privacy policy. 

4. Data Security and Retention 

The security of your personal data is of paramount importance to us. We are committed to protecting your personal data from unauthorized access, disclosure, alteration, or destruction. To ensure data security, we have implemented the following measures: 

• Encryption: We use strong encryption algorithms to protect your data both at rest and during transmission. This ensures that your data remains secure and confidential. 
• Access Control: We have strict access control policies in place, which limit access to your personal data to authorized personnel only. Our employees and contractors are required to follow strict data protection and confidentiality guidelines. 
• Regular Audits: We conduct regular security audits to identify and address any potential vulnerabilities in our systems and processes. This includes regular reviews of our data collection, storage, and processing practices. 
• Incident Response: In the event of a data breach or security incident, we have a well-defined incident response plan to address and mitigate any potential risks to your personal data. 

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When your personal data is no longer required, we securely delete or anonymize the data in accordance with applicable laws and regulations. 

Please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. 

5. Anonymization, Data Retention, and Deletion 

We are committed to respecting your privacy and ensuring the responsible handling of your personal data. To minimize privacy risks, we will: 

• Anonymize Data: We will anonymize your personal data as soon as possible, removing personally identifiable information to reduce the risk of re-identification. This allows us to continue using the data for analytical purposes without compromising your privacy. 
• Data Retention: We will retain your personal data only for as long as necessary to deliver our services effectively and efficiently. Our data retention policies are designed to comply with relevant legal and regulatory requirements while taking into account the needs of our users. 
• Data Deletion: Upon receiving a request from you, we will delete your personal data from our systems in a timely manner, in accordance with applicable laws and regulations. To request the deletion of your personal data, please contact us using the contact information provided in this privacy policy. 

By adhering to these principles, we strive to maintain a high level of data protection and ensure that your personal data is used responsibly and securely. 

6. Changes to our Privacy Policy 

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make updates, we will revise the “Last Updated” date at the top of the policy, and we will notify you of significant changes by posting a prominent notice on our website or by sending an email to the address you have provided to us. We encourage you to review our Privacy Policy periodically to stay informed about our data privacy practices and the ways in which we protect your personal data. 

By continuing to use our services after any changes to the Privacy Policy, you agree to be bound by the updated policy. If you do not agree with any changes to the policy, you have the option to discontinue using our services and request the deletion of your personal data as described in this policy. 

7. Contact Information 

If you have any questions or concerns about this Privacy Policy or our data privacy practices, please feel free to contact us at the following email address: carlos.argueta@soulhackerslabs.com 

We are committed to addressing your concerns and working with you to resolve any issues related to our collection, use, and protection of your personal data.